Lexus Warranty
& Assistance Guide

Comprehensive coverage and exceptional assistance for complete peace of mind.

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Coverage Overview

New Vehicle

8 years / 2,00,000 km (whichever comes first)

Service Parts Warranty

6 months / 10,000 km (whichever comes first)

Lexus Genuine Accessories

Coverage is 12 months or unlimited km whichever is earlier, applicable from date of sale of accessory

Roadside Assistance (RSA)

5 years from vehicle sale date; pan-India coverage.

Transferability

Warranty fully transferable within unexpired term.

New Vehicle Warranty Details

  • Start of coverage

    From date of first sale to customer (delivery note date).

    Vehicle Warranty Applicability
    3 Years /1,00,000 kms Vehicle Sold until 1st April 2024
    8 Years/1,60,000 kms Vehicle Sold from 2nd April '24 ~ 31st Mar '26
    8 Years / 2,00,000 kms Vehicle sold from 1st Apr '26
  • What’s covered

    Repair/replace Lexus-supplied parts with defects in material/workmanship under normal use.

  • Commercial/Conversion Use

    3 years / 100,000 km limitation (no additional warranty).

Hybrid Electric Vehicle (HEV) Battery

  • Total coverage

    8 years / 2,00,000 km (whichever comes first) on applicable models.

  • Eligibility

    Lexus vehicles sold by Toyota Kirloskar Motor from 1 Aug 2021 onward; excludes conversion/commercial usage.

  • Maintenance requirement

    Scheduled service + Hybrid Care at authorized Lexus dealerships throughout the coverage period (Normal: 1 year/10,000 km; Severe: 6 months/5,000 km).

Service Parts & Accessories

  • Service Parts

    Lexus Genuine Service Parts installed on customer-paid basis covered for 6 months / 10,000 km.

  • Accessories

    Coverage is 12 months or unlimited km whichever is earlier, applicable from date of sale of accessory

Roadside Assistance (RSA)
Highlights

Coverage

·      5 years from date of sale

·      Pan-India support

·      Phone assistance

·      Minor onsite repairs

·      Jump start

·      Fuel up to 5L

·      Tire help

·      Towing for mechanical/electrical breakdowns and accidents to nearest Lexus dealer.

How To Avail

·      Call 1800-300-53987 (Lexus Owner’s Desk)

·      Share VIN/registration, location, and issue

·      Follow safety steps.

General Terms

·      Onsite free support during coverage

·      Certain exceptions and non-safety incidents excluded.

Owner
Responsibilities

·      Obtain warranty service at authorized Lexus dealers

·      Maintain vehicle as per Owner’s Manual

·      Keep maintenance and emission test records

 

Speak with our dealer to know more

Or

Call Lexus Owner’s Desk   1800 300 53987

**Refer Warranty Manual for more details.

Paint & Corrosion

  • Paint and surface rust due to material/workmanship: 3 years / 100,000 km (whichever comes first).
  • Exterior body coating (vehicles sold from 1 Aug 2024): 12 months coverage; exclusions include environmental/cosmetic causes and hard-water stains.

Towing & Transferability

  • Towing: Included via RSA program; accidents to nearest Lexus dealer; specialist equipment may be required as per terms.
  • Transferability: Unexpired warranty transferable to subsequent owners within India.

What Is Not Covered

  • Factors beyond manufacturer’s control

    Misuse, racing, overloading, unauthorized modifications/repairs, accidents, non-Lexus add-ons

  • Environmental damage

    Acid rain, fallout, tree sap, hail, floods, etc. Cosmetic corrosion from stone chips/scratches.

  • Lack of maintenance

    Wrong/contaminated fuel, non-Toyota fluids.

  • Routine maintenance items and consumables

    Alignment, balancing, filters, pads, wiper rubbers, fluids, etc.

  • Normal wear & tear

    Noise/vibration, discoloration/fading altered odometer; incidental or consequential expenses.

Coverage and benefits are subject to the terms and conditions in the Lexus India Warranty Manual. Images and features shown are for illustration only. Lexus reserves the right to modify program benefits and charges without prior notice. For assistance, call Lexus Owner’s Desk: 1800-300-53987.