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For more information and answers to frequently asked questions, visit our COVID-19 Updates page.

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25 Mar 2020

Lexus India supports lockdown efforts, urges staff to stay home and be safe

Temporarily suspends operations in Guest Experience Centers and local production to ensure safety of the staff & community

Bangalore, March 24, 2020: In the wake of the COVID- 19 outbreak and keeping the safety of employees as top priority, Lexus India has suspended local production of ES300h at its plant in Bidadi till further announcement.
The company has assured timely communication if the current situation has any impact on vehicles imported as CBU. As a brand that is committed to an exceptional customer experience, Lexus strives to provide assistance remotely to its guests during this period too.

Expressing concern about this global pandemic, PB Venugopal, President Lexus India said, “COVID-19 is impacting everyone around the world and every aspect of our daily lives: our social interactions, our family life, our communities. Our employees are remotely working from home to provide assistance. We are also encouraging our teams to maintain Social Distance and take all precautions to keep themselves & their families safe.”

The Lexus Brand Experience Centre at Delhi Airport has been temporarily closed. The Guest Experience Centre (GEC) operations has also been temporarily suspended, but our teams will be available remotely to assist guests in emergency cases. Guests can directly contact the General Managers in their respective cities for any queries:


Contact Person

Contact Number

New Delhi

Mr. Avikal

98107 73742


Mr. Rakesh Negi

82918 51320


Mr. Baba Satagopan

98860 94059


Mr. Aravind G

75500 19000


Mr. Sajan Abraham

95392 61005


Mr. Harsha

99598 88667


Mr. Abhishek Sharma

98159 59442

Additionally, Lexus Owners Desk (1800 300 53987) is available to assists guests with their queries.



Lexus began its journey in 1989 and has, since then, expanded its line-up to meet the needs of luxury consumers around the world. It is now going beyond its reputation for high quality vehicles with the integration of innovative technology, emotional exterior and interior designs, and engaging driving dynamics and performance. Lexus is the luxury hybrid leader, having sold over a million hybrid vehicles globally. Lexus vehicles are sold through a network of dealers who are committed to delivering exemplary guest experiences.



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